Frequently Asked Questions

What is your machine price?
This is the most concerned issue of many customers, because many customers who buy the machine are entrepreneurs, so they must consider the cost of the wall printing project. Usually the price of our complete wall printer is between 5000~10000 US dollars, depending on the model and configuration of the machine. For the specific price, you can leave your contact information in the background of our website, and our customers will contact you within 24 hours And to make a quote, this service is free, so don't hesitate to contact us.
An actual wall printer.
Control computer
Permanently updated printing control system
Multi-section vertical and bottom rails (adjustable)
A set of environmentally friendly UV ink
Wooden box packaging with international shipping standards
One year warranty service
Permanent online one-to-one engineer guidance and training
High resolution gallery
Comprehensive marketing support, many tips and assistance for a successful start in this new, innovative and lucrative market
The printing size of the pattern can be adjusted. The maximum size of a single printing of our standard machine is 3*6m. If you have additional needs, you can purchase additional vertical and horizontal guide rails. The maximum height can be upgraded to 4m, and the length is different. Restricted. Or it can be printed multiple times to splice graphics. Theoretically speaking, our machine can print whatever size the wall is.
You can print virtually any graphic, sketch, image, logo or text! So AI, EPS, TIF, PNG, JPG, BMP files are generally no problem! Using "Photoshop" graphics software, you can quickly and easily prepare your pattern, then import it into our RIP printing software, set the size and position of the good print, and start printing Even very small text and colorful logos can be used next to, on doors and in hallways. The device is therefore also an ideal signage solution for companies, schools or hospitals, hotels, museums and many other facilities.
Yes, there is a leveling system on the printhead controller that compensates for unevenness of the floor. In addition, two laser sensors are installed that detect the unevenness of the wall in real time and constantly adjust the distance between the printhead and the wall to keep it constant. In this way, the printhead moves back and forth automatically and continuously according to the wall conditions.

We use a very durable UV ink that hardens instantly under the integrated UV curing lamp and can be used on almost all material surfaces. Thus plaster, wallpaper, wood, brick, latex paint, stone, clinker, plastic, metal, glass, most tiles and many other materials can be printed without any problems.

The printing speed of the wall printer is 6~14 square meters per hour, depending on the quality of the printing and the resolution of the picture. Therefore, the printing time needs to be determined according to the actual situation.

Our machine consumes only 6~10 ml of ink per square meter. The machine has an automatic nozzle cleaning function, which can greatly extend the service life of the nozzle and print up to 6000 square meters. In addition, after printing, you only need to use our cleaning fluid to maintain the nozzle, and no additional maintenance is required.

This is indeed a problem that many customers are worried about, because we have not yet established a foundation of trust. You can contact us through the contact information on the website, and we are willing to print a photo for you free of charge so that you can confirm the authenticity of our machine and observe the printing effect of the machine with your own eyes. Secondly, we have CE certificate, SGS certification, factory video, delivery video, customer payment screenshots, customer praise and other materials. If you need, we can send it to you. These materials can assist in verifying the authenticity of our products.

Secondly, we have Alibaba platform and third-party platform payment, which can ensure the safety of your funds. If you are not familiar with the platform, you can transfer money by wire transfer. We accept a 30% advance payment. After production is completed, we will send you the machine test video for verification. You only need to pay the remaining amount before shipment. We pursue long-term cooperation, so the cooperation is pragmatic and effective.

Usually, the production time of our machines is within 7 working days. As for the transportation time, it depends on the transportation method you choose. We have cooperative international logistics service providers who can provide sea, land or air transportation services. The time of air transportation is short, most countries can receive the goods within 10 days, and the time of sea and land transportation is longer, about 30~50 days. You are welcome to consult the specific time, this service is free, don't worry.

In most European countries, the United States, Canada and other countries, international sea freight is usually between $400 and $900, and air freight is about $800 to $1,500. This price includes tariffs. Please contact us for specific costs or leave your contact information.

If you are optimistic about our products, we welcome you to become our distributor and help us promote our products. At present, we already have distributors in some countries/regions, who have a certain share in the local market and have received generous returns. If you want to become our distributor, we will first evaluate your market development capabilities. If your sales can reach 5 units within a year, we can sign a distribution agreement with you.

After becoming our distributor, we will provide you with price support and technical support. If we receive customer inquiries in your area, we will send you the contact information. In addition, we will also assist you in formulating sales strategies, customizing product solutions according to your country/region, and developing markets.

Our machines operate on standard household AC voltage between 100 and 380V. Just let us know. We can adjust your local voltage and plug standards to your local electricity standards.

Our different machines are suitable for different working occasions. If you don’t know how to choose, you can consult us and tell us your needs, and we will recommend the most suitable model for you.

If the machine fails during operation, please contact our engineers immediately and they will perform online diagnosis. The vast majority of problems are software problems and can be solved by debugging. If it is hardware damage, you can contact our after-sales customer service staff to order accessories for replacement.

We provide one-year warranty service. Except for the print head, if other parts are damaged, we will replace them free of charge.

+8618836687860
Tel: +8618836687860
alex@hanjiewallprinter.com